Complaints procedure
The editorial board promptly responds to any complaints regarding the work of the journal and guarantees the resolution of all problematic situations.The editorial board promptly responds to any complaints regarding the work of the journal and guarantees the resolution of all problematic situations.The editorial board asks reviewers to report all cases of plagiarism.In cases of plagiarism, the authors of the submitted materials are responsible.The editorial board ensures a transparent, impartial and confidential procedure for considering complaints regarding possible violations of academic integrity and publication ethics, guided by the recommendations of the Committee on Publication Ethics (COPE).
Procedure for considering a complaint:
- The complaint is registered by the editorial board and forwarded to the editor-in-chief or the responsible person for consideration.
- A preliminary analysis of the validity of the complaint and the presence of grounds for further consideration is carried out.
- If necessary, a commission is created from members of the editorial board or independent experts are involved.
- A request is sent to the author (or reviewer) to provide explanations regarding the essence of the complaint.
- Based on the results of the review, the editorial board adopts an appropriate decision.
Based on the results of the review of the complaint, the editorial board may:
- leave the complaint unsatisfied;
- require the author to make corrections;
- reject the article at the review stage;
- withdraw an already published article;
- notify the relevant scientific or educational institutions.
The term for reviewing the complaint is up to 30 calendar days from the date of its receipt. In complex cases, the term may be extended with mandatory notification of the applicant.
